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As of May 2003, PrACSI has signed a contract
with Quality & Environmental Developments (QED) for a
quality assurance program which will lead us to an
international standards certification.
We are convinced that this will bring PrACSI one more step
ahead of all our competitors, by being the first integrator
within UAE and the first in the ME region achieving an
international standard certification.
What is ISO 9000 ?
In the late 1980s, a set of quality standards was adopted by
the International Organization for Standardization (ISO).
These standards were designed to promote the worldwide
development of a comprehensive quality system and are
currently accepted in approximately 145 countries. Companies
adopting and following specific requirements become ISO 9000
certified only after successfully passing a stringent
assessment of their company-wide quality system.
Simply, ISO 9000 is a foundation for running a business
well. Registration demonstrates the capability of an
organization to control the processes that ensure their
products and services will meet their customers'
requirements each and every time. This initiative is quickly
becoming a requirement for companies who expect to compete
globally and to achieve world recognition.
What is ISO 9001:2000?
ISO 9001:2000 adopts a process control approach to quality
system management. The new standard was developed on a
simple process-based structure.
ISO 9001:2000 reduces the twenty elements of previous
standards to just five. The new process-based structure is
more in alignment with the process-based management approach
widely used in business today and focuses heavily on
customer satisfaction: Quality Management System, Management
Responsibility, Resource Management, Product Realization,
and Measurement, Analysis and Improvement.
Why did PrACSI decide to pursue ISO certification?
Since we were intent on utilizing an established and well
recognized quality standard to cement the foundation of our
business, ISO 9001:2002 was selected as the tool to evaluate
and standardize our processes. We are looking for the proven
guidelines provided by Quality & Environmental Developments
(QED), to help us become a world-class leader in Quality
Management Systems, Resource Management, Product
Realization, Analysis and Measurement.
What does this mean to PrACSI?
Being an ISO 9001:2000 registered allows us to meet your
requirements and expectations by efficiently managing our
process and quality systems. A comprehensive review of our
processes will be conducted on a scheduled basis to ensure
compliance to the established standards. ISO 9001:2000
registration provides us the opportunity to compete globally
and to achieve world recognition.
What does our ISO 9001:2000 conformance and registration
mean to our clients?
With PrACSI as an ISO 9001:2000 registered, you will be able
to get what you want, when you need it, in the most
efficient manner possible. ISO 9001:2000 registration
confirms our unconditional commitment to providing
top-quality service and support the customer expects and
deserves.

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